Terms and condition for customer


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Terms and Conditions

Welcome to amar.pk!

These terms and conditions outline the rules and regulations for the use of Amar's Website, located at www.amar.pk

By accessing this website we assume you accept these terms and conditions as well as privacy policy. Do not continue to use amar.pk if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the our both legal and management teams

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", ”our Site”, “the Website”, "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Pakistan. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same

We will do our best to ensure continuously availability of our website and all services associated with it, however due to factors related to internet beyond domain of our actionable control this can’t be 100% guaranteed, your access to this website may from time to time temporarily be blocked or suspended because of  repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction, we will not be held responsible for any loss occured due to above mentioned unforeseen circumstances


Good Faith

Good faith is the main pillar for us in this business and all its  related affairs, we truly believe and are committed to bring positive values and contribute towards betterment of society, any unforeseen adverse event or occurrence will be considered as sad event as this never was, is and will be our intention to be related to any such event. All the data, and informations in all the pages on Amar and other related to it is not supposed to contradict each other, in an unlikely event like that it should strictly be considered a typographic error, human error factor, technical glitch or other and should exclude Amar from any kind of liability arising from that including financial and non financial or other as all affairs related to Amar and its links are built on good faith policy and to add value not to subtract. Package hygiene and safe delivery of services is of utmost importance for Amar and its partners and there are clear instructions delivered from time to time to our packing and delivering partners/force. However by agreeing these terms and conditions you agree that considering human error domain in an unlikely event that there can be some error on anyone’s side which will be dealt swiftly and accordingly, however Amar is free from any liability arising from such event whether financial, non financial or other as it was, is and not will be our intention to harm our customer hygiene in anyway.



These terms and conditions are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. You agree, as we do, to submit to the exclusive jurisdiction of courts in Kot Addu 


We employ the use of cookies. By accessing amar.pk, you agreed to use cookies in agreement with Amar's Privacy Policy

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies


Unless otherwise stated, Amar and/or its licensors own the intellectual property rights for all material on amar.pk. All intellectual property rights are reserved. You may access this from amar.pk for your own personal use subjected to restrictions set in these terms and conditions

You must not:

  • Republish material from amar.pk

  • Sell, rent or sub-license material from amar.pk

  • Reproduce, duplicate or copy material from amar.pk

  • Redistribute content from amar.pk

This Agreement shall begin on the date hereof

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Amar does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Amar,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Amar shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website

Amar reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or language  which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity

You hereby grant Amar a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media

You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorised or not) of the username and/or password.


You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site


For fraudulent purposes, or in connection with a criminal offense or other unlawful activity

to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Pakistan or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam”.

Use the Site for illegal purposes.

To cause annoyance, inconvenience or needless anxiety

For any other purposes that is other than what is intended by us

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site


Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Amar; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an email to Amar. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Amar's logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly

Despite this, we will try our best but at some point we do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature




 This section deals with conditions relating to the sale and purchase of products or services on Amar


  1. Your order on Amar is a legal offer to the seller to buy the product or service displayed on Amar.  Whenever you place an order to purchase a product or hire a service, any confirmation or update in status received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered as confirmed when the actual product is dispatched or service is rendered to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline for the processing of your order however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. That did not refrain us from commitment to you to make every reasonable effort to ensure that the indicative timeline is met precisely. All commercial/contractual terms are offered by and agreed to solely between you and the sellers. The commercial/contractual terms include but are not limited to price, payment methods, payment terms, shipping costs, date, period and mode of delivery or rendering, warranties related to the products and services and after sales services related to products and services. Amar having no control or not able to determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and the Sellers or service provider. The seller or service provider retains the right to cancel any order at its sole discretion prior to dispatch or rendering. We will ensure that there is timely intimation to you of such cancellation via an email or sms or any other communication media. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated 


You hereby confirm that you authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on Amar. The Seller or the Amar may cancel an order without prior notification if it deem fit.

You as a buyer may cancel your order at no cost any time before the item is dispatched to you




All prices listed in Amar are in Pakistani’s Rupees and are inclusive of GST and/or other taxes and are listed on Amar by the seller or service provider that is selling the product or services. Items or services in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page but this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time.


We do not offer price matching service for any items sold by any seller on Amar or other websites


We are determined to provide the most accurate pricing information on Amar to all of our users;



 however, errors may still occur, such as cases when the price of an item or service is not displayed correctly on Amar. As such, Amar reserves the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for specific instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such order/orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your order, our policies for refund will apply accordingly


We list availability information for products and services listed on Amar, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please be informed that dispatch estimates you are being communicated are not guaranteed dispatch times and should not be relied upon as such. As you will be informed about your order processing  and if any products or services you order turn out to be unavailable


Please be informed that there may be cases when an order or servicer cannot be processed or delivered for various reasons. Amar reserves the right to refuse or cancel any order for any reason at any given time. You may be asked by Amar to provide additional verifications, Identity or other information, including but not limited to phone number and address, before we accept the order.


In order to avoid any fraud with credit cards, debit cards, or any other mode of payments Amar reserves the right to obtain validation of your payment details before providing you with the product and to verify the personal information through any means you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. Amar reserves the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability whatsoever


Refund Voucher

  • Refund voucher can be redeemed on our Website, as full or part payment of products from our Website within the given timeline

  • Refund vouchers may or may not be used from different accounts depending upon voucher type

  • Vouchers are not replaceable if expired

Promotional Vouchers

  • Each issued promotional voucher (e.g App voucher and New customer voucher) will be valid for use by a customer only once. Multiple usages changing the identity is illegal

  • Promotional vouchers are non-refundable and cannot be exchanged for cash in part or full and are valid for a single transaction only

  • Promotional vouchers may not be valid during sales or in conjunction with any special promotions

  • Vouchers may work only if minimum purchase amount and other conditions are met

  • Amar reserves the right to vary or terminate the operation of any vouchers at any time without any notice

  • Amar shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any voucher or any failure or inability of a customer to use a voucher for any reason.

  • Vouchers are not replaceable if expired


Security and Fraud

  • When you use a voucher, you warrant to Amar that you are the duly authorized recipient of the voucher being redeemed and that you are using it in good faith and responsibility

  • If you redeem, attempt to redeem or encourage the redemption of voucher to obtain discounts to which you are not entitled you may be committing a civil or criminal offence and all laws of Pakistan applicable to such offence for the time beings shall be applicable 

  • If Amar reasonably believes that any voucher is being redeemed unlawfully or illegally we may reject or cancel any voucher/order and you agree that you will have no claim of any kind against us in respect of any rejection or cancellation. Amar reserves all the rights to take any further actions it deems necessary in such instances


You shall be responsible for payments of all fees/costs/charges associated with the purchase of products or services from Amar and hereby you agree to bear any and all applicable taxes and duties as per prevailing law




Amar may require from you a valid phone number, email ID or other mean of communication and any or all of above mentioned mediums may be used by Amar to communicate with you for any kind of notification or message, for contractual purpose your consent to receive any kind of material including but not limited to your order status, promotional material and commercial/community messages and you also agrees to treat all modes of communication with same importance and effectiveness



Amar reserves all the rights to make changes in website designs and functions or other, it’s policies, all terms and conditions, privacy and all other policies or publicly available/displaced conditions or any kind of promise at any time. The said changes,modifications or alterations will be applicable to you when you used the website unless, until the said changes, modifications, or alterations were required by the law being enforced for the time beings or some other unforeseen and out of our control and domain circumstances in that case it will apply to all the orders you are placing currently and/or placed earlier.  If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition


Amar shall not be held responsible for any delays, losses, cancellation or failure to comply with our obligations due to events beyond our control. This conditions does not affect your statutory rights 




Hereby you acknowledge and 


You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions


Supplier Information


By agreeing these terms and conditions you also agree that Amar can ask you to provide your supplier information in any form including but not limited to invoices, supplier website, contact information, for any purpose whether legal or other and you are bound to provide the required information which should be correct and up-to-date within the time period mentioned in that communication, failure to that may cause temporary/permanent suspension or termination of your account and Amar will not be responsible for any loss either financial,non financial or other due to above mentioned suspension or termination. Amar may contact with the supplier using information your provided to get any kind of product information or other in order to verify authenticity of your claim



Amar despite its true efforts to make sure you get the best value for your money do not make any warranty or representation to specifics such as Quality, Saleability, Value, Dimensions or others of any product or service listed on Amar to be sold by third parties. Amar does not implicitly or explicitly endure or support the sale or purchase of any kind of products or services listed for sale or purchase on Amar. Thus amar accept no liability for any kind of errors or omissions on behalf of itself or third parties

For any transactions as entered into by you and a third party on Amar, we do not at any point of time claim services, gain title or have any rights over any product or service offered by a seller making Amar free from any kind of obligation or liability in respect of above mentioned contract(s) and also not responsible for any unsatisfactory or delayed performance of services or delivery of products which were not what they were supposed to be, delayed or no delivery of products due to any reason, actions of those of sellers as they conclude transactions on Amar and all and any and all kind of loss whether financial, non financial or other arising from such situation(s), provided that despite not required by any obligation we will still do our best to add our value in such matters or circumstances but we have no legal obligation whatsoever as solely you and seller were agreed to enter into this transaction through a platform provided by Amar on good faith

Due to some technical issues pricing or any other product or service related information may contain typographic error(s), omission(s) or other after available as public information and offer and you accept in such condition the seller may cancel your order or any liability arising as a result of that with or without prior notice. Any prepayments made for such order will be refunded to you as per our refund policy as stipulated and due to above mentioned relationship between you and seller Amar is exempt from any kind legal responsibility and of financial, non financial or other losses arising from such kind of circumstances